It's a place for Uber workers to hang out and "network". Interesting reading. Making a complaint on an iPhone is dumbed down to an FAQ. If the FAQ does not have a suitable respose you can then submit a query in a form with a single input field.
A single input field, no clarification on how many characters
or any way of reviewing it
I have had my issue resolved. Still the process was not as easy and intuitive as it could be. I also didn't get the real reimbursement I felt I deserved. The first cancelled order had a discount code applied. The second was full priced. I was reimbursed the cheaper of the two meals.
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